Yes, GullyCricket holds licenses from the UK Gambling Commission to conduct both Fantasy Sports and Sports Betting.

To open and maintain an Account, you must:
1. Be 18 years of age or older and legally capable of entering into a binding agreement
2. Be physically located in Great Britain when using our services
3. Not be self-excluded from gambling, including via GAMSTOP, or otherwise restricted from gambling
4. Use your Account for personal use only and not on behalf of any other person
5. Hold only one Account with us
6. Provide accurate and complete information during registration and verification
7. Acknowledge that gambling involves risk of financial loss, for which you are responsible

We may verify your identity and eligibility at any time and may suspend or restrict access to your Account until satisfactory verification is completed.

As long as you are physically present in the UK while using the GullyCricket App, those living in the UK on a Visa are allowed to play.

To open an account, click on the 'Sign Up' icon on the GullyCricket App, you will need to provide us with some of your personal details and the chance to review and accept the GullyCricket Terms and Conditions. You will be prompted with our uploader tool upon 'Sign Up' where you will be able to upload your personal document for verification.

To apply for an Account, you must complete the registration process via our app and provide the requested personal information.

You must:
1. Register a single Account in your own name
2. Provide accurate and up-to-date information at all times
3. Complete identity verification (KYC) when requested

We may restrict or suspend your Account until satisfactory verification has been completed.

From time to time players may experience problems when attempting to 'Sign Up' an account.

All fields within the registration process must be completed, if you continue to encounter problems, please contact our support team support@gullycricket.us

All UK regulated operators are required to verify your age, location and residential status in the UK.

This information is requested to ensure you are of the legal gambling age and to make sure our policies are executed effectively.
This may include verifying your age, identity, address, location, financial circumstances, and source of funds. We may also carry out credit, fraud prevention, and other verification checks (“Verification Checks”).
To complete these checks, we may request information and documentation from you, such as a passport, driving licence, or proof of address.

If you change your name, address, phone number or email address, please contact support@gullycricket.us, you may be required to provide proof of the change such as a copy of your ID or recent utility bill.

You are required to keep your details up to date, therefore from time to time we may re-verify your account to ensure we hold the latest information for you.

As a regulated operator in the UK we are able to request verification of any details at any time to enable Fraud and Financial Crime prevention and detection should we notice suspicious activity, high or unusual spends.

The Verification process can take anywhere from 24-48 hours from when your documents is received.

All data is heavily encrypted with modern standards, any and all traffic is encrypted via a 256-bit SSL protocol, and all components involving payment processing are password protected, heavily secured, and all data is protected using industry-standard encryption and security measures.
For more information about how we protect our users, please check out our Privacy Policy. Privacy Policy

You have 4 GullyCricket balances: Total, Unutilized, Winnings, and Fantasy Bonus Cash.

Your total balance is simply the sum of your other three balances.
Unutilized balance is cash deposited into your account that can be used to enter contests.
Fantasy bonus cash is money received from promotions. Fantasy Bonus Cash can be used for up to 5% of the value of each fantasy contest entry fee.
The winning balance is cash won in contests.
Withdrawals are subject to identity verification and regulatory checks in line with our Terms & Conditions

If you have forgotten your login details please contact us at support@gullycricket.us where we will be happy to help.

In order to change your password from the 'Login' page simply select 'Forgot Password', you will need to enter the email address registered on the account, you will be sent a link, follow the instructions on order for you to re-set your password.

You may close your Account at any time via your account settings in the App or by contacting Customer Support.

To do this, you can contact us at support@gullycricket.us where we will be happy to help.

Alternatively, you can visit the Responsible Play section in the App, through the settings, you have the option to Time Out or Self Exclude for a pre-set period of time or close your account.

In order for any customer to re-open their account following a standard closure, we ask that you contact support@gullycricket.us. Our team will be happy to talk you through the process.

Only the registered account holder should use or have access to their GullyCricket account. Only one Account is permitted per customer. Accounts must be registered in your own name and used solely by you.

To ensure the safety and security of your account, we recommend that you do not share your account credentials or allow any other person to use your account under any circumstances.

If you are experiencing any technical issues, we do ask that complete some basic troubleshooting steps before contacting our Customer Support Team by clearing the browsing history/cache and cookies.

We also recommend that you un-install and then re-install the App to attempt a fix.

If you are still continue to experience technical issues, please contact our Customer Support Team by emailing support@gullycricket.us

GullyCricket takes all complaints and disputes seriously and we see this as a opportunity to improve our processes and customer experience for the benefit of all.

We strive to resolve all complaint and disputes at first point of contact.

If you wish to raise a complaint you will need to email support@gullycricket.us

We allow customers to raise a complaint where the incident and/or dispute occured in the 12 months preceding the date of the complaint and/or dispute raised.

Anything outside of this timescale, we would review on a case by case basis.

All complaints received are acknowledged within 24 hours of being received, this acknowledgement explains what customers can expect in respect of how we will manage their complaint and include timescales for resolution.

Our complaints team are empowered to resolve complaint and/or disputes effectively and accurately, they will make clear what information is required along with the timescale in which it is required in order for us to meet the 8-week timescale allowed by the Gambling Commission.

GullyCricket will provide a final resolution to a complaint within 8 weeks of the complaint being raised. In cases where a quick resolution is not possible, we will keep you informed of progress on a regular basis.

In the event that a complaint is not resolved within 8 weeks, or if a 'Deadlock' position is reached you will be provided details on how to escalate your complaint to IBAS (our selected Independent Alternative Dispute Resolution (ADR) entity) if you wish to do so.

The outcome of our complaint investigation will be communicated to you via email and will explain:

- That this is our final decision
- That this is the end of our complaints process
- How to escalate your complaint to IBAS or signpost you to other sources of advice if you remain dissatisfied with the outcome

We will not hold your data for longer than is required for the purpose for which we collected it. The length of time for which we retain your data will depend on what we are using it for as set out in our Privacy Policy. Privacy Policy

We retain your data in line with our Privacy Policy and applicable legal and regulatory requirements. We will only continue to retain data where there is:
- Legally required under gambling or tax legislation or regulations; or
- Required to exercise or defend our legal rights

We will treat your account as 'Dormant' if you have not logged into your account within a 13 month period.

Dormant accounts will incur a fee of $4.99 a month on any unutilized and/or winnings balance remaining in the account.

If your balance is zero at the time the fee will be added monthly and deducted should you deposit, we recommend if you have not intention of using the account to close it to prevent additional charged being accrued.

In Fantasy Cricket, you select players from both teams in a real life upcoming cricket match to put on your very own fantasy cricket team.

You can then enter these teams into contests against teams created by other users. When the match starts, each player you chose will score points based on their performance in the match.

Players score points for runs, wickets, catches, etc. If the sum of the points scored by the players on your team is higher than the sum of the points scored by your opponents teams, you'll win cash prizes.

Yes, cash prizes are awarded to the customers who create the best teams.

Any international cricket match, Major T20 League (IPL, PSL, BBL etc.), or Indian domestic matches, we get scores from Espncricinfo/cricbuzz.

T10 matches and domestic matches of other countries, we get scores from Fancode.

Football, we get our scores from Sofascore.

Please note that in football there are often stats corrections, and Sofascore can take some time to update, so the stats during the match, 1 hour after the match, and after 12 hour of the match might differ slightly for some matches.

On occasion, official scorers may issue a stat-correction after games have ended and the official scoring validation process has completed.

These corrections are rare, but can occur days after a game is played. Therefore, any changes to official scoring that occur after contests have been finalised will not impact those finalised contests.

To play GullyCricket Fantasy you will select 6 players from either team for any match in order to create your fantasy team.

The players playing in the match are assigned a credit value between 0-30 credits and you will have a maximum of 100 credits to spend while creating your team.

When creating your fantasy team in the GullyCricket app you will be allocated with 100 credits to select your 6 players.

Each player is assigned a credits value between 0 and 30 based on their skill level and recent performance, with top players costing more credits than less skilled players.

Your 100 credits have no relationship to real life money, they are just an in-game currency you use each time you create a team.

You need to make sure you have selected 'Fantasy' from the drop down selection at the top of the page, the Play tab shows matches that are offered on GullyCricket.

After you select a match, you will be shown a list of contests that you can enter, to see the details of any of these contests, which includes other GullyCricket users that have entered, individual game details, payout information, etc, simply click the “info” button on the contest.

To enter the contest, click on the “Enter" button, you will then be asked to select a team or multiple teams to enter into that contest. If the contest requires an entry fee, this will be deducted from your balance. If you have not yet created a team for the match, you will be required to create a new team.

Tap on the “My Contests" Tab. From here, you can view Upcoming contests, Live contests, and the History of contests that you've played.

Upcoming Contests shows you the contests for which you have submitted entries, but that have not yet started. By clicking on a contest, you have the option to view and modify your lineup as well as see the contest details and other players competing against you. You will not be able to see your opponent's lineups until the contest goes live.

Live Contests shows your contests that are for matches that are currently happening. Here, you can monitor the points that you score and the individual progress of both your and your opponent's players.

Your History shows all the contests that you have previously competed in. You can view how you and your opponents scored as well as the individual performance of each player that was selected.

The start time for the match on the GullyCricket app will be extended side-by-side with delays such that the match in GullyCricket App starts at the same time as the delayed real life match.

Your lineup entry for a contest may be modified as many times as you choose, prior to the match starting. Once the match begins, players cannot be swapped out and your lineup will be locked.

If your selected player doesn't play, that player will not accrue points.

Once the game time arrives, players are locked in regardless of participation in the match.

Players will be marked Play/Out After starting lineups are announced, approximately 25 minutes before match start time.

We strongly recommend you make sure to check your teams and make sure all of your players are playing prior to selecting your team.

If a match is cancelled, all contests for that match will be cancelled and all entry fees will be fully returned to your GullyCricket balance.

- If a Test match is declared drawn with neither of the teams completing a single inning, the match will be canceled. However, if a Test match is declared drawn with either team (and not necessarily both) completing a single inning, the match will be considered to have completed.

- For T20 and ODI matches, if there is no result to the real life match, we will cancel the match and refund all entry fees. If a result is declared in the real life match, we will also declare the match in GullyCricket and pay the the prize winnings as of the end of the match.

For in-depth scoring for all contests please visit our contest scoring page in-app.

Grand Leagues will run regardless of if they fill. Head to Head and Small leagues will be cancelled if they do not fill, and all entry fees will be returned to your GullyCricket balance.

To create a team, simply click on a match then click the “create team” button.

You will then select 6 players for your team. each player is assigned a credits value and you will have a maximum of 100 credits to use while selecting your team.

You will select a captain that will score x2 points and a vice captain that will score x1.5 points.

Depending on what game type you're playing - either a Head to Head or Grand League/Small League - prizes for tied positions can vary:

- Head to Head: For a tie here, both of the participants split the total prize, 50/50.

- Grand Leagues / Small Leagues: This type is easier to explain by example:

(If 2nd place pays out at $100 USD and 3rd $50 USD, the two users tied for 2nd place would each win a prize of $75 USD. Effectively, a combination of the two prizes split evenly between the two participants)

You can use unutilized, winnings, and bonus balance to enter contests.

Bonus balance will be spent first, and can be used to pay up to 5% of contest entry fees, next will be your unutilized balance which will be used to cover the remainder of the entry fee, if you have sufficient unutilized balance.

Winnings balance will be used last to cover entry fees if you can not fully cover the entry amount between your unutilized and bonus balances.

We aim to settle matched within a couple of hours of the match ending, we need to validate the scores, any winnings will be added to your GullyCricket account.

While it is an established fact that Fantasy Cricket is a game based on skill, at GullyCricket we want each user in a contest to have a similar chance to their peers, relying on that skill.

We've implemented features to make sure that skill is the only factor in a contest which includes but not limited to: preventing competitors from changing their usernames or having multiple accounts and the existence of Beginner Contests.

Usernames will stay active within GullyCricket if the player follows the Terms and Conditions in place and abides by the rules and regulations of playing online.

GullyCricket reserves the right to close a user's account in the event of the following mentioned below:

- Any user which is found to be engaged in fraud activities that negatively affects game results
- Any user found to be included in any other kind of unwanted activity with the purpose of planned damage to other users and/or GullyCricket
- Any user found to be using usernames for promotional means to gain profit
- Any user found to be circumventing their details in order to create multiple accounts

Yes, if you believe that you are vulnerable, please let us know as soon as possible so that we can assist you manage your account.

We can only effectively help if we know.

"GAMSTOP is also a free service through which you can register a nation-wide self-exclusion for a period of 6 months to 5 years.

When you register with GAMSTOP it prevents you from logging into or setting up gambling accounts with online betting business licenced in Great Britain if you are a UK resident.

For more information about the multi operator self exclusion please visit https://www.gamstop.co.uk

At GullyCricket we have Officers who are here to support 365 days a year. Our officers are trained to identify and respond to indicators of potential gambling related harm and may contact you to discuss your account activity in more detail if they believe you may be at risk.

We are not here to judge but are here to help you stay in control which may mean they ask you questions about your lifestyle and income, as well as how you feel about relationship with gambling.

We make no apology for this team of officers of the nature of the questions they may ask.

Based on controls that we have in place which assists us to identify any customer that may be experiencing gambling related harm, our Safer Gambling Officers may restrict certain activities on your account from time to time.

If this happens we will contact you, its important you keep your details up to date and check your email.

We may set a monthly Net Deposit Loss Limit (NDLL) on your account based on your level of spend with us.

How does a Net Deposit Loss Limits work?

A Net Deposit Loss limit takes into consideration what you deposit minus what you withdraw.

If you have a NDLL applied to your account it will re-set on the 1st of each month.

You can find a history of your deposits and withdrawals in the 'Account Balance' page of your account.

GullyCricket is committed to Safer Gambling and want to ensure all our customers aren't experiencing gambling related harm (Including spending more than what you can afford), we believe that this approach supports our vision and values.

Yes, GullyCricket can close your account at any time if we feel that you are experiencing signs of gambling related harm or are at risk.

We will always fully explain our decision and you are able to contest the decision if you wish.

If we want to talk to you about your gambling, or feel that your level of gambling is potentially causing you harm, we may apply any of the following:

- Deposit Block - You will be unable to deposit funds temporarily
- Suspension - You will be unable to access your account temporarily
- Closure - You will be unable to access your account on a permanent basis

We will only take this action when we need to speak with you, so please make sure your details are up to date and check your email, as this will advise you of any restriction that is in place and explain how you can get in touch with us.

We will only accept evidence that identifies the actual source (s) of funds that you use to bet or play. This information may be in the form of:

- Last 3 months payslips and/or
- Last 3 months bank statements (Unedited) showing consistent salary being paid in

In addition we would need the following questions answered:

- Total monthly outgoings (Must include rent, mortgage, gas, electric, council tax) £
- Total monthly needs (Must include food, clothes, mobile phone bill, eating out) £
- Total monthly emergencies (Must include debt and savings) £

We want to make sure that you are not spending more than what you can afford on gambling. We may contact you as we need to understand if your spend with GullyCricket is sustainable, and therefore would need you to provide some documentation for us to make an assessment.

It's important to us that you understand we are asking for it to ensure your gambling levels with us are affordable and that gambling with GullyCricket is not going to cause you any financial concerns .

National Gambling Helpline

GamCare operate the National Gambling Helpline and offer confidential information, advice and support for anyone harmed by gambling in Great Britain. The Helpline is open 24 hours every day on Freephone 0808 8020 133 or via Live Chat.

Advisers will listen to you, they won't judge and your conversation is confidential. Talk to someone at: https://www.gamcare.org.uk/get-support/talk-to-us-now/

GamCare Forum & Chat Rooms

Join the GamCare forums & chat rooms on https://www.gamcare.org.uk/get-support/group-chatroom/

GamCare offers a moderated online forum and daily online group chat rooms to enable those affected by gambling harms to connect with others in similar situations, share their experience and support one another. Find out more or watch this video: https://vimeo.com/415921217

BeGambleAware

BeGambleAware provides information, advice and directs people to support, to help keep people safe from gambling harms.

National Gambling Treatment Service

Get more help with the National Gambling Treatment service. The National Gambling Treatment Service is a network of organisations working together to provide confidential treatment and support for anyone experiencing gambling-related harms, free to access across England, Scotland and Wales.

Gambling Therapy

Gambling Therapy are a global online support service, offering advice in multiple languages for people who have been adversely affected by gambling. Talk to someone at GamblingTherapy.org.

Betknowmore

Betknowmore is a charity helping people take control of their life back from gambling. They provide structured group support for women affected by gambling harm through their 'New Beginnings' support service. You can now register your interest for future groups here Women's' Project | Betknowmore UK

Your details are removed from our marketing lists at the time you self-exclude. If you were due to receive any in the 48 hours following your self-exclusion, you may still receive these, you won't be able to access your account.

If after 48 hours you continue to receive marketing material from us, please contact us to make sure we can check the status of your self-exclusion and prevent further marketing content being sent.

Any funds in your balance will be paid to the payment method registered on your account within 48 hours of your self-exclusion being applied.

In the case of a winning ante-post bet, the funds will be paid to the payment method registered on your account within 48 hours of the bet being settled.

In cases where your payment is invalid, we will contact you directly to arrange payment.

You can take a 'Time Out' from your account for a period of:

- 24 hours
- 3 days
- 1 week
- 1 month

You won't be able to access your account during this time.

To ensure you have an effective self-exclusion experience it is highly important that you keep your GullyCricket and GAMSTOP details in a matching state. If you have changed your details with GAMSTOP please contact our Customer Support Team at support@gullycricket.us and they will assist you in updating your details.

You need to make sure you have selected 'Sportsbook' from the drop down selection at the top of the page. The Play tab shows matches that are offered on GullyCricket.

Once you select a match, choose the outcome you would like to bet on, which will automatically be added to your bet slip. From there, enter the amount you wish to stake, and the platform will display your potential winnings based on the selected odds. Before confirming, review your selections carefully to ensure everything is correct. When you are ready, place your bet to complete the process, after which you will receive a confirmation. Please ensure you have sufficient balance in your account, as bets cannot typically be modified or cancelled once they are placed.

If you find an issue with any of the bets placed in your account, we may ask you to provide us with the Bet ID.

To locate the Bet ID in your account please complete the following steps:

- Ensure the 'Sportsbook' option has been selected from the top of page
- Select 'My Bets'
- Locate the bet either in 'Open' or 'Settled'
- Select the bet and locate the Bet ID at the bottom of the Bet Slip

This could be due to various reasons such as:

- The event has not started of finished yet
- Settlement is delayed because results have not been validated by official sources
- There are a large number of bets needing to be settled
- It may be necessary to review footage to ensure a correct valuation

If your bet is still open after a few hours of the announcement of the result, please contact our support team with the Bet ID and we will look into it for you.

Despite every effort to ensure total accuracy, GullyCricket reserves the right to correct errors made on a bet placed and re-settle the same at the correct price, or terms which should have been available at the time, please refer to our General Betting Rules for further information.

There are a few reasons why a bet could be suspended.

The respective has been removed due to an amendment to the prices for that particular market or selections.

Normally it is a quick process which will not affect your bet, but it can affect the availability of cashout as cashout can't be offered when any live changes are made.

If your bet is suspended for an extended period of time, it will most likely be due to loss of feed.

If your bet is suspended for the rest of the duration of an event, then it's more than likely that we are offering that market and any balance will be returned to your GullyCricket account.

Cashout is a facility that allows you take a profit or loss on your bet before the event has completed by having it settled on the current standing of the match.

We may offer the option 'Cashout' for placed bets where you will be able to have the option to accept settlement of bets that you have placed before the result of the bet is settled. The 'Cashout' amount is calculated based on the current odds and is subject to change depending on when you have chosen to the accept a 'Cashout'.

We reserve the right to the withdraw or suspend 'Cashout' offers without notice.

We do not guarantee the availability of 'Cashout' for any event or betting type at any time, even if it has been offered for the same event or betting type before.

We won't be made liable in the event 'Cashout; is not available for technical reasons. We recommend that you do not place bets on the assumption 'Cashout' will be available.

'Cashout' will not be available for bets placed as 'Free'.

GullyPoints is GullyCricket's daily loyalty programme. Every settled wager on Fantasy or Sportsbook earns you Gully Points. Points accumulated during the daily rewards period (2:00 PM BST to 2:00 PM BST the next day) determine your Daily Reward Tier — and each tier unlocks a cash bonus reward.

Any fully registered, verified GullyCricket account holder with an active account in good standing. Users who are self-excluded, suspended, or restricted are not eligible. Employees, affiliates, and contractors of GullyCricket are also excluded.

No. The GullyPoints Rewards Programme is free. You earn points automatically on qualifying settled wagers.

To participate in the GullyPoints Rewards Programme, you must:
1. Be fully registered and verified on the platform.
2. Hold an active account.
3. Meet the minimum Gully Points threshold for a reward tier before the daily reset.
4. Not be subject to account restriction, suspension, or self-exclusion.

Eligible users earn Gully Points through settled wagers placed on qualifying products.
Rate: £1 wagered on Fantasy or Sportsbook = 5 Gully Points.

Only settled wagers count towards your Gully Points total. The following wager types do NOT earn Gully Points:
• Cancelled wagers
• Voided wagers
• Refunded wagers

No. There is no daily cap. The more settled wagers you place, the more points you earn. Earning rates are subject to change at any time without prior notice.

The Rewards Period is the time during which your Gully Points are accumulated and counted towards your Daily Reward Tier. The Rewards Period runs daily from 2:00 PM BST to 2:00 PM BST the following day. Only points earned within this window count towards your Daily Reward Tier for that period.

No. Gully Points reset at 2:00 PM BST every day. Points do not roll over — any points not used to qualify for a tier in the current period are lost.

Yes. Your tier is determined fresh each rewards period. Qualification in one rewards period does not guarantee qualification in any future period.

Five tiers are available:
• Bronze — 150+ points → £2 bonus
• Silver — 2,000+ points → £12 bonus
• Gold — 7,500+ points → £50 bonus
• Platinum — 35,000+ points → £125 bonus
• Legends — 75,000+ points → £500 bonus

Bonus amounts may be changed at any time without prior notice.

Yes. Your tier is determined fresh each rewards period. There are no persistent tiers.

1. Bonus Rewards are credited into your Fantasy Bonus Cash balance which is non-withdrawable.
2. It must be used for Fantasy contest entries only.
3. Can only be used for up to 5% of fantasy contest entry fees

Claiming Your Reward
1. Rewards must be claimed within 24 hours of becoming available.
2. If a reward is not claimed within 24 hours, it is automatically forfeited and cannot be recovered.

Yes. Rewards must be claimed within 24 hours of becoming available. Unclaimed rewards are automatically forfeited and cannot be recovered or reissued.

No. Bonus Rewards are non-withdrawable Fantasy Bonus Cash. They can only be used to enter Fantasy contests on the platform, up to 5% of fantasy contest entry fees

No. Bonus Rewards from GullyPoints are restricted to Fantasy contest entries only.

• Participation is available only to eligible, fully verified users with active accounts in good standing.
• Only settled wagers qualify for Gully Points. Cancelled, voided, and refunded wagers earn no points.
• Gully Points reset every day at 2:00 PM BST. Points do NOT roll over to the next rewards period.
• You must reach the required points threshold BEFORE the 2:00 PM BST daily reset to qualify for a reward in that period.
• Rewards must be claimed within 24 hours. Unclaimed rewards are forfeited and cannot be reissued.
• Bonus Rewards are non-withdrawable and can only be used for Fantasy contest entries, up to 5% of each entry fee.
• Bonus Reward amounts and earning rates may be modified at any time without prior notice.
• Qualification for a tier in one period does not guarantee qualification in any future period.
• Misuse — including multiple accounts, collusion, arbitrage, or manipulation of wagering patterns — may result in forfeiture of points and rewards, removal from the programme, or account suspension.
• Participation in Boosted Rewards is subject to our full Terms & Conditions.
  The platform's decision on all matters relating to eligibility, reward awards, and contest qualification is final.

Boosted Rewards is a feature activated on selected matches that works in two distinct ways:
1. Cashback on Losing Entries — eligible losing entries in specific WTA and H2H contests within a designated Boosted Rewards match
2. Grand League Extra Winnings — users who enter multiple teams in eligible Grand League contests receive a percentage bonus on their winnings, scaled by the number of entries submitted.
Both reward types are credited as unutilized cash, fully usable for contest entries.

No. It applies only to selected designated matches. Designation is a GullyCricket's sole discretion and can be changed or withdrawn at any time without prior notice.

Boosted Rewards matches and eligible contests are clearly labelled within the app and on the website. Look for the 'Boosted Rewards' badge on qualifying matches.

Boosted Rewards applies only to selected matches — not every match. Match selection is at the sole discretion of the Gully Cricket and is subject to change at any time without prior notice.

You must:
• Be a fully registered and verified account holder
• Hold an active account
• Have entered a losing entry in one of the eligible contests within a designated Boosted Rewards match.
• Not be subject to account restriction, suspension, or self-exclusion

Excluded:
• Users with restricted, suspended, or self-excluded accounts
• GullyCricket employees, affiliates, contractors, or partners
• Users found to have engaged in misuse, collusion, arbitrage, or manipulation
• Entries in contests not among the seven (7) designated eligible contests

Only these seven (7) specific contests within a designated Boosted Rewards match are eligible:
• $199 Winner Take All → £2 cashback
• $389 Winner Take All → £10 cashback
• $589 Winner Take All → £17 cashback
• $295 Head-to-Head (H2H) → £5 cashback
• $589 Head-to-Head (H2H) → £17 cashback
• $1,175 Head-to-Head (H2H) → £37 cashback
• THE SUPEROVER → £10 cashback
Amounts are fixed per contest type but may be changed at any time.

No. Cashback is awarded exclusively to losing entries. Winning entries do not receive cashback.

Cashback is credited automatically after the relevant contest concludes and results are settled. You will receive an in-app notification and a push notification confirming that your Boosted Rewards cashback has been credited.

This is a separate type of Boosted Reward available in selected Grand League contests. It is not cashback on losses — it is extra winnings for users who enter multiple teams in the same Grand League contest. The more entries you submit, the higher the percentage bonus applied to your winnings.

$5 Maiden Over — Grand League:
• 5+ entries → 1% extra winnings
• 10+ entries → 2% extra winnings
• 20+ entries → 4% extra winnings
• 35+ entries → 7% extra winnings
• 50+ entries → 10% extra winnings

$99 Century — Grand League:
• 2 entries → 3% extra winnings
• 3 entries → 5% extra winnings
• 4 entries → 8% extra winnings

Tiers and percentages may be changed at any time without prior notice.

Yes. Extra Winnings are a percentage bonus applied to your actual winnings. If none of your entries finish in a prize position, no bonus is payable. Entering the minimum number of teams alone does not guarantee a bonus.

The bonus is calculated as a percentage of your total winnings from the eligible Grand League contest. The percentage tier is based on your total number of entries at contest close — the highest tier you qualify for applies.

All funds credited under Boosted Rewards — whether cashback on losing entries or Grand League Extra Winnings — are credited as unutilized cash. It is withdrawable and can be transferred to your original deposit method used.

• Boosted Rewards operates in two distinct ways: (1) cashback on losing entries for eligible WTA and H2H contests in designated matches, and (2) Extra Winnings for multi-entry in eligible Grand League contests.
• The cashback reward applies only to losing entries in the seven (7) eligible WTA and H2H contests within a designated Boosted Rewards match. Winning entries do not receive cashback.
• Grand League Extra Winnings are not cashback — they are a bonus on actual winnings for users who submit multiple entries. You must win from your entries to receive Extra Winnings.
• Boosted Rewards match designation (for cashback) applies only to selected matches and may be changed or withdrawn at any time without prior notice.
• All Boosted Reward funds — both cashback and Extra Winnings — are credited as unutilized cash. It is withdrawable and can be transferred to your original deposit method used.
• Cashback amounts, Extra Winnings tiers and percentages, and eligible contest types may be changed at any time without prior notice.
• Misuse — including collusion, use of multiple accounts, or manipulation of contest or entry patterns — may result in forfeiture of all rewards, removal from the programme, or account suspension.
• Participation in Boosted Rewards is subject to our full Terms & Conditions.
• The platform's decision on all matters relating to eligibility, reward awards, and contest qualification is final.

This is a Sportsbook feature that automatically awards cashback on qualifying losing bets. When active, this feature calculates cashback based on your stake amount and credits it to your account as unutilized funds.

No. The feature is not permanently active. It is enabled and disabled at GullyCricket's sole discretion, typically during major sporting events. Always check the app to confirm whether it is currently active before placing a bet.

To receive cashback, a bet must meet ALL of the following conditions at the time it is placed and settled:

Condition 1 — Minimum Odds: The bet must be placed at odds of 2.5 or higher. Bets placed at odds below 2.5 do not qualify.
Condition 2 — Minimum Stake: The minimum qualifying stake is £25 (or equivalent in your account currency). Bets below this threshold do not qualify.
Condition 3 — Eligible bet type: Single or Parlay only (Teasers, Round Robins & System bets are not eligible)
Condition 4 — Bet Outcome: Cashback applies only to losing bets. Winning bets, void bets, and refunded bets do not receive cashback.

No. Teaser bets, Round Robin bets, and System bets are not eligible for cashback regardless of stake size or odds.

No. Cashback is exclusively for losing bets that meet all eligibility criteria. Winning bets, void bets, and refunded bets receive no cashback.

Cashback is calculated as a % of your stake:
• £25 – £49.99 → 2%
• £50 – £99.99 → 3%
• £100 – £249.99 → 4%
• £250 – £499.99 → 5%
• £500 – £999.99 → 6%
• £1,000 – £2,499.99 → 8%
• £2,500 and above → 10%

Example: A losing £150 Single bet at odds 3.0 → 4% cashback = £6.00 unutilized cash.

Yes. Cashback rates and stake tier thresholds may be modified at any time without prior notice. The rate in effect at the time your bet settles is the rate that applies.

1. You place an eligible bet meeting all four eligibility conditions.
2. The bet settles as a loss.
3. The system automatically calculates the cashback amount based on your stake tier.
4. Cashback is credited to your account as unutilized funds — no action is required from you.
5. You receive an in-app notification: 'You Earned Cashback!'

All cashback credited under this feature is classified as unutilized cash. It is withdrawable and can be transferred to your original deposit method used. It can be used within the platform to enter all the contests.

Contact our customer support team with your bet details. Our team will verify eligibility and respond as promptly as possible. support@gullycricket.us

• This feature is not permanently active. It is enabled and disabled at the platform's sole discretion and availability during one period does not guarantee future availability.
• Cashback applies only to losing bets. Winning bets, void bets, and refunded bets do not receive cashback under this feature.
• All four eligibility conditions must be met: minimum odds of 2.5, minimum stake of £25, an eligible bet type (Single or Parlay only) and applies only to losing bets.
• Teaser bets, Round Robin bets, and System bets are not eligible for cashback, regardless of stake size or odds.
• Cashback credited is unutilized (withdrawable). It can be cashed out and must be used for eligible activity on the platform.
• Cashback rates and stake tier thresholds may be modified at any time without prior notice. The rate applied will be that in effect at the time your bet settles.
• Cashback is calculated and credited automatically by the system. No manual cashback adjustments are made.
• Misuse of this feature — including use of multiple accounts, collusion, or manipulation of betting patterns to exploit cashback — may result in forfeiture of cashback, removal from the feature, or account suspension.
• Participation is subject to our full Terms & Conditions. The platform's decision on all eligibility and cashback matters is final.

Misuse includes but is not limited to:
• Using multiple accounts to claim rewards more than once
• Colluding with other players
• Arbitrage betting or manipulation of wagering or contest entry patterns to exploit cashback or bonus structures
• Any attempt to circumvent promotion rules or gain an unfair advantage

Misuse may result in forfeiture of all rewards and bonuses, removal from one or more programmes, and account suspension or closure.

Yes. GullyCricket reserves the right to remove users from any rewards programme at its sole discretion, including in cases of misuse, account restriction, or breach of Terms & Conditions.

Yes. Reward rates, tier thresholds, eligible contests, cashback amounts, and all other programme parameters may be modified at any time without prior notice.

GullyCricket's decision on all matters relating to eligibility, reward awards, tier qualification, and contest results is final.

If you have a question about your rewards balance, a cashback that wasn't credited, or eligibility for any programme, please contact our customer support team: support@gullycricket.us

Bonus eligibility is subject to compliance with GullyCricket's Terms & Conditions.

Misuse, including:

1. Creating multiple accounts,
2. Circumventing promotion rules,
3. Attempting to gain an unfair advantage,

may result in:

1. Removal of bonus funds,
2. Removal of associated winnings,
3. Suspension or restriction of account privileges.

The £5 Joining Bonus is available to eligible new UK customers upon completing account verification. No deposit is required. The bonus is credited directly to the user's unutilized cash balance and can be used across DFS contests and Sportsbook bets.

No. A deposit is not required.

To qualify you must:
1. Be an eligible new UK customer.
2. Register on GullyCricket account.
3. Successfully complete identity verification (KYC).
4. Hold an active account.

The bonus is credited to your unutilized balance and may be fully used for:
1. Fantasy Sports contests
2. Sportsbook bets

Three Steps to Receive Your Bonus
1. Create your account: Register as a new customer on the GullyCricket app or website.
2. Complete account verification (KYC): Upload a valid government-issued ID (e.g. passport or driving licence) to verify your identity.
3. Receive your £5 bonus: Once verification is successfully completed, £5 is automatically credited to your unutilized cash balance. No deposit required.

Key Conditions (Summary)

• Available to eligible new UK customers only.
• Bonus funds credited to unutilized cash balance and can be used to enter all eligible contests and bets.
• Verification must be completed before the bonus is awarded.
• No deposit required. You do not need to make any deposit to receive the £5 Joining Bonus.
• Bonus amount: £5. The joining bonus is £5 in unutilized cash.
• Bonus funds are non-withdrawable. Any winnings derived from bonus use may be withdrawn subject to account verification and applicable terms.
• Bonus validity and any expiry conditions will be set out in the applicable Promotional Terms.
• Unused bonus funds may be removed where required under the applicable Promotional Terms or where the promotion expires or is withdrawn in accordance with our Terms.
• Bonus eligibility is subject to compliance with our Terms & Conditions. Misuse, including multiple accounts or attempts to gain an unfair advantage, may result in removal of bonus funds and associated winnings.

The 1st Deposit Bonus rewards new users who make their first deposit with a 100% Fantasy Bonus Cash match, up to a maximum of £250. The bonus is credited directly to the user's Fantasy Bonus Cash balance and can be used towards fantasy contest entry fees.

Example
Deposit £50 → Receive £50 Fantasy Bonus Cash.
Deposit £250 → Receive £250 Fantasy Bonus Cash.
Deposit more than £250 → Maximum bonus remains £250.

To receive the 1st Deposit Bonus, you must:
1. Be a registered and verified GullyCricket account holder.
2. Be making your first qualifying deposit into your GullyCricket account.
3. Hold an active account.

Three Steps to Receive Your Bonus
1. Make your first deposit: Log in to your GullyCricket account and make your first qualifying deposit.
2. Receive your bonus automatically: A 100% Fantasy Bonus Cash match of your deposit amount — up to a maximum of £250 — is automatically credited to your Fantasy Bonus Cash balance.
3. Use your bonus on fantasy contests: Apply your Fantasy Bonus Cash towards fantasy contest entry fees, up to 5% of fantasy contest entry fees.

The bonus is credited to your fantasy bonus cash and may be used for:
1. Fantasy contests only.
2. Applicable towards up to 5% of fantasy contest entry fees.

Key Conditions (Summary)

• Available on first deposit only. This bonus is exclusively available on your first qualifying deposit. It cannot be claimed on any subsequent deposit.
• Maximum bonus: £250. Regardless of deposit amount, the maximum Fantasy Bonus Cash you can receive under this offer is £250.
• Bonus is non-withdrawable and must be used for fantasy contests only.
• Bonus can be used for up to 5% of fantasy contest entry fees.
• Bonus funds are restricted to contest usage only.
• Bonus validity and any expiry conditions will be set out in the applicable Promotional Terms.
• Bonus eligibility is subject to compliance with our Terms & Conditions. Misuse, including multiple accounts or attempts to gain an unfair advantage, may result in removal of bonus funds and associated winnings.

The 2nd Deposit Bonus rewards new users who make their second deposit with a 50% Fantasy Bonus Cash match, up to a maximum of £250. The bonus is credited directly to the user's Fantasy Bonus Cash balance and can be used towards fantasy contest entry fees.

Example
Deposit £50 → Receive £25 Fantasy Bonus Cash.
Deposit £1,000 → Receive the maximum bonus of £250.

To receive the 2nd Deposit Bonus, you must:
1. Be a registered and verified GullyCricket account holder.
2. Be making your second qualifying deposit into your GullyCricket account.
3. Hold an active account.

Three Steps to Receive Your Bonus
1. Make your second deposit: Log in to your GullyCricket account and make your second qualifying deposit.
2. Receive your bonus automatically: A 50% Fantasy Bonus Cash match of your deposit amount — up to a maximum of £250 — is automatically credited to your Fantasy Bonus Cash balance.
3. Use your bonus on fantasy contests: Apply your Fantasy Bonus Cash towards fantasy contest entry fees, up to 5% of fantasy contest entry fees.

The bonus is credited to your fantasy bonus cash and may be used for:
1. Fantasy contests only.
2. Applicable towards up to 5% of fantasy contest entry fees.

Key Conditions (Summary)

• Available on second deposit only. This bonus is exclusively available on your second qualifying deposit. It cannot be claimed on any subsequent deposit.
• Maximum bonus: £250. Regardless of deposit amount, the maximum Fantasy Bonus Cash you can receive under this offer is £250.
• Bonus is non-withdrawable and must be used for fantasy contests only.
• Bonus can be used for up to 5% of fantasy contest entry fees.
• Bonus funds are restricted to contest usage only.
• Bonus validity and any expiry conditions will be set out in the applicable Promotional Terms.
• Bonus eligibility is subject to compliance with our Terms & Conditions. Misuse, including multiple accounts or attempts to gain an unfair advantage, may result in removal of bonus funds and associated winnings.

The Referral Bonus rewards users who invite friends to GullyCricket with a £10 Fantasy Bonus Cash reward, credited once the referred friend completes their verification and makes their first deposit.

To receive the Referral Bonus, you must:
1. Be a registered and verified GullyCricket account holder.
2. Have shared your unique referral code with a friend.
3.Hold an active account.
4.Your referred friend must have: signed up using your referral code; completed their account verification; and made their first qualifying deposit.

Three Steps to Receive Your Bonus
1. Invite a friend: Share your referral code with a friend and invite them to join GullyCricket.
2. Friend signs up and verifies: Your friend signs up using your referral code, completes their verification, and makes their first deposit.
3. Receive your bonus: A £10 Fantasy Bonus Cash referral bonus is automatically credited to your Fantasy Bonus Cash balance.

The bonus is credited to your fantasy bonus cash and may be used for:
1. Fantasy contests only.
2. Applicable towards up to 5% of fantasy contest entry fees.

Key Conditions (Summary)

• Available only when the friend completes verification and makes their 1st deposit.
• Bonus amount: £10
• Bonus is non-withdrawable and must be used for fantasy contests only.
• Bonus can be used for up to 5% of fantasy contest entry fees.
• Bonus funds are restricted to contest usage only.
• Bonus validity and any expiry conditions will be set out in the applicable Promotional Terms.
• We may withhold or remove referral bonuses where we reasonably suspect abuse or non-genuine activity.
• Bonus eligibility is subject to compliance with our Terms & Conditions. Misuse, including multiple accounts or attempts to gain an unfair advantage, may result in removal of bonus funds and associated winnings.

The 20% Deposit Bonus is a promotional offer that may be made available during major sporting events, such as IPL, ODI tournaments, World Cups, or other seasonal promotions. Users who receive the offer and make a qualifying deposit receive a Fantasy Bonus Cash bonus equal to 20% of their deposited amount.

To receive the 20% Deposit Bonus, you must:
1. Be a registered and verified GullyCricket account holder.
2. Have received an offer for this promotion.
3. Make a qualifying deposit during the active promotional period.
4. Hold an active account.

Four Steps to Receive Your Bonus
1. Receive your offer: A user receives an offer for a 20% Deposit Bonus during an active promotion.
2. Make a qualifying deposit: The user makes a qualifying deposit during the active promotional period.
3. Receive your bonus: The user receives a bonus equal to 20% of the deposited amount.
4. Bonus credited: The bonus amount is added to the user’s Fantasy Bonus Cash balance automatically.

Example
Deposit £50 during an eligible promotion and receive £10 in Fantasy Bonus Cash.

The bonus is credited to your fantasy bonus cash and may be used for:
1. Fantasy contests only.
2. Applicable towards up to 5% of fantasy contest entry fees.

The duration of this promotion may vary depending on the tournament. The applicable promotional period is always communicated to users when the offer is made available. Promotions are typically available for 48 hours, 5 days, 1 week,10 days or another period specified in the promotional offer.

Key Conditions (Summary)

• This bonus is only available when a qualifying promotional campaign is active and may not be available at all times.
• Bonus amount: 20% of deposit. You will receive Fantasy Bonus Cash equal to 20% of your qualifying deposit amount.
• Bonus is non-withdrawable and must be used for fantasy contests only.
• Bonus can be used for up to 5% of fantasy contest entry fees.
• Bonus funds are restricted to contest usage only.
• Bonus validity and any expiry conditions will be set out in the applicable Promotional Terms.
• The promotional period may vary and is communicated to users when the offer is made available. Typical durations are 48 hours, 5 days, 1 week, or 10 days.
• Bonus eligibility is subject to compliance with our Terms & Conditions. Misuse, including multiple accounts or attempts to gain an unfair advantage, may result in removal of bonus funds and associated winnings.

You can deposit funds into your account using approved payment methods such as Debit Cards (Visa, Mastercard, Maestro), PayPal or Volt Bank Transfer.
To make a deposit:
1. Go to the Deposit page
2. Enter the amount in GBP (£)
3. Choose your preferred payment method
4. Complete the transaction via a secure payment gateway (card details, PayPal login or Volt Bank Transfer)

For first-time card deposits, you will be required to enter and validate your residential address before proceeding.
You may only deposit funds using payment methods registered in your own name.
Deposits must be made for the purpose of participating in our services and must not be used for any other purpose.
Funds will be credited to your Account once the payment has been successfully processed.

There is no fixed “per transaction” deposit cap defined; however, your deposits are controlled by a mandatory monthly financial limit that you must set during registration.
The maximum deposit you can make depends on your age-based monthly limit.
Age group thresholds:

18–24 years → £1,000/month max
25–64 years → £2,000/month max
65+ years → £1,000/month max

This means:
You can deposit any amount within your remaining monthly limit
You cannot deposit beyond your set financial limit
If you wish to increase your limit above the standard threshold, you must submit affordability documents, which are reviewed by the Compliance team.

Failed deposits can occur for several reasons and do vary depending on which deposit method is being used.

The most common failed deposit reason is 'Declined by Payment Provider' if a deposit is rejected for this reason you should contact your card issuer for more information. The same applied if you dont receive the OTP (One Time Passcode) to complete the operation from your payment provider.

UK users enter deposit amounts in GBP (£). The system converts this amount into USD, which is the currency credited to the user wallet.
Conversion formula:
USD Amount = GBP Amount × Current GBP→USD Exchange Rate
Exchange rates are retrieved dynamically from the backend.

At GullyCricket you are only permitted to deposit and withdraw using a payment method that is registered in your name and of which you are the sole account holder.

You are not able to deposit or withdraw using a shared or business account. You may only deposit funds using payment methods registered in your own name.

We reserve the right to restrict or close any account using payment methods registered in anyone's name but your own.

When processing a deposit an immediate hold less-than-or-equal-to the deposit amount will be placed on your account. Your balance will be updated immediately, however it could take 1 to 3 business days for the full amount to be charged to the card.

If your balance has not been updated, please email us at support@gullycricket.us or WhatsApp up at +1 617-863-7821

Our platform operates a Closed Loop Payment System.
This means:
1. Withdrawals are only sent back to the same payment method used for deposits
2. If multiple payment methods were used, withdrawals are split accordingly across those methods

It ensures that funds always return to the original source of payment, maintaining a secure and compliant payment environment.

A withdrawal request can be made at any time by visiting the GullyCricket withdrawal page. Access this page by visiting the Account section under your Profile in the mobile app and selecting “Withdraw”.

You may request a withdrawal of your available balance at any time, subject to the conditions set out below.
Withdrawals are subject to:
1. All deposits being cleared and not subject to reversal or chargeback
2. Completion of verification checks (KYC)
3. Compliance with legal and regulatory requirements
4. Withdrawals may be delayed where additional verification or information is required. Customers will be informed where this applies.

The minimum amount for an in-app withdrawal is £1. If your balance is below this amount, you may contact Customer Support to request a withdrawal of your full balance.
If you are having trouble withdrawing funds, please contact support - support@gullycricket.us

All withdrawals are reviewed by our Payments Team once requested. It takes 3-5 business days in most cases to process the withdrawals from our side, once processed the withdrawal is credited to the account.

Furthermore, you can check the status of your withdrawals by going to "My Account" > 'Withdraw'
If you are having trouble withdrawing funds, please contact support - support@gullycricket.us

Once your withdrawal has been approved, you should receive your funds to the requested payment method. If 5 business days have passed and the funds have not hit your account, please contact support@gullycricket.us so we can investigate this further for you.

Yes, you can are able to change your currency, When selecting 'Account Balance' in the top right corner you can toggle between £ and $.

You can review your transaction history at any given time to see your recent deposit and withdrawals, simply click on 'Account Balance', select 'Recent Transactions'. A list of your deposits and withdrawals will be displayed. This can also be filtered by month.

If you need a complete list of deposits and/or withdrawals for over a year, please request this by contacting us at support@gullycricket.us

3D secure is an additional security step designed to make debit card transactions more secure. Whenever certain transactions are performed, you will be directed to your bank in order to accept the transaction before it can be processed.